Privacy Policy

Last updated: December 20, 2023


Welcome to Natural Agarwood World! This privacy policy explains how we collect, use, share, and protect your personal information when you visit our website. By using our services, you agree to the terms outlined in this policy.

Information We Collect

We collect various types of information from our visitors:

  1. Personal Information: When you sign up for our newsletter, make a purchase, or contact us, we may collect personal details such as your name, email address, and phone number.
  2. Usage Data: We automatically collect information about how you interact with our website. This includes your IP address, browser type, device information, and pages visited.
  3. Cookies: We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can manage your cookie preferences through your browser settings.

How We Use Your Information

We use your information for the following purposes:

  1. Communication: To respond to your inquiries, provide customer support, and send you relevant updates.
  2. Analytics: To improve our website and understand user behavior.
  3. Marketing: To send promotional emails and newsletters (you can opt out anytime).

Data Sharing

We do not sell, trade, or rent your personal information to third parties. However, we may share it with service providers who assist us in operating our website or conducting business.

Your Rights

You have the right to:

  • Access and update your personal information.
  • Opt out of marketing communications.
  • Request deletion of your data (subject to legal requirements).


We take reasonable measures to protect your information. However, no method of transmission over the internet is completely secure.

Children’s Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from minors.

Changes to This Policy

We may update this privacy policy periodically. Any changes will be posted on this page.

Contact Us

If you have any questions or concerns regarding this privacy policy, please contact us at